Digital Director (Retail)

TL;DR

Digital Director (Retail): Driving the digital performance and commercial growth for the UK & Ireland region with an accent on P&L management, omnichannel strategy, and market expansion. Focus on leading cross-functional teams, optimizing eCommerce platforms, and integrating digital initiatives across web, app, and store channels.

Location: Hybrid role requiring at least 2 days per week in London or Nuneaton offices, with at least one day per week at the Nuneaton headquarters.

Company

hirify.global is a prominent wellness and retail brand undergoing a major digital transformation to accelerate growth in online and omnichannel sales.

What you will do

• Own the digital P&L for the UK&I region, delivering on revenue, EBITDA, margin, and cost targets.
• Translate Group Digital strategy into a commercially-driven trading roadmap.
• Lead and develop a team of approximately 30 professionals across various digital functions.
• Oversee trading performance across web, app, and marketplace channels, including promotional calendars and peak execution.
• Collaborate with Product, Engineering, Marketing, Retail, and Supply Chain departments to ensure seamless omnichannel operations.
• Drive continuous performance improvement using data-driven insights and test-and-learn methodologies.

Requirements

• Senior-level experience in leading digital strategy within high-scale eCommerce or retail businesses.
• Deep understanding of digital trading, performance marketing, and CRM mechanics.
• Proven track record of managing P&L and hitting ambitious revenue and profit targets.
• Ability to partner effectively with Product, Tech, and Commercial teams to drive business results.
• Demonstrated leadership in building and managing multidisciplinary teams.
• Operational discipline and the capacity to work at pace in a complex omnichannel environment.

Culture & Benefits

• Competitive salary with a 50% performance bonus.
• 25 days of annual leave plus 8 bank holidays.
• 25% staff discount across all products and free online delivery.
• Company pension scheme contributions.
• Access to wellness diagnostic tests and discounts on gym memberships and services.
• Strong culture of wellbeing, including mental health support and health coaching.