Sr. Engagement Manager (Fintech)

TL;DR

Sr. Engagement Manager (Fintech): Establishing deeper partnerships with Financial Services customers by ensuring the successful architecture and use of the hirify.global platform, focusing on maximizing customer value. Focus on orchestrating engagements from vision to delivery, partnering with cross-functional teams to deliver excellence, and identifying opportunities for new services by understanding potential use-cases.

Location: Travel is required up to 25%, with higher rates during peak times.Must be based in the USA

Salary: $130,200—$227,900 USD

Company

hirify.global is the data and AI company, helping more than 10,000 organizations worldwide to unify and democratize data, analytics and AI.

What you will do

• Identify opportunities for new services by understanding potential new use-cases and explaining the business value in the upsell or extension of services.
• Perform as the Sr. Engagement Manager in the assigned area and for meeting/exceeding Professional Services and Training bookings and revenue targets.
• Consult with clients to understand engagement scope, requirements, time, cost, and benefits.
• Work closely with the sales counterpart and engage early in the sales process to understand customer needs and how success is defined.
• Resolve delivery challenges, address resource contentions, and manage expectations.

Requirements

• 7+ years running a Professional Services and Training Services line of business with a focus on Financial Services clients.
• 7+ years in customer-facing roles that require a mix of influencing, validating, handling negotiations, understanding and execution.
• Data and AI domain experience working with Retail customers to realize business value through to production implementations.
• Excellent customer-facing skills, including working with Executives and other team members.
• Experience in identifying customer needs and implementing solutions.
• Service delivery and program management skills with the ability to summarize customer success outcomes into well-structured program plans.

Culture & Benefits

• Comprehensive benefits and perks to meet the needs of all employees.
• Committed to fostering a diverse and inclusive culture where everyone can excel.
• Hiring practices are inclusive and meet equal employment opportunity standards.