Senior CRM Manager (B2B)

TL;DR

Senior CRM Manager (B2B): Designing and optimizing personalized CRM strategies for B2B clients with an accent on driving retention and growth through HubSpot solutions. Focus on configuring scalable HubSpot setups, managing CRM databases, and translating data insights into strategic recommendations.

Location: Hybrid role based in Hamburg, Germany, with remote work options.

Company

hirify.global partners with leading brands to accelerate their ecommerce growth by leveraging proprietary technology and expertise in design, marketing, and distribution.

What you will do

• Partner with B2B clients to create and execute CRM strategies that support business goals.
• Configure and tailor HubSpot CRM to meet complex client requirements and ensure scalable setups.
• Manage and maintain CRM databases, ensuring data accuracy, integrity, and strong governance.
• Analyze lifecycle and customer interaction data, translating insights into strategic recommendations.
• Design and manage advanced workflow automations within HubSpot to improve efficiency.
• Generate comprehensive reports and insights for data-driven client decision-making.

Requirements

• 4–5 years of professional experience in CRM with a strong B2B focus and proven success.
• Strong expertise in HubSpot CRM, including its features, customization, and integration capabilities.
• Proficiency in developing CRM strategies that align with diverse client needs and business goals.
• Ability to manage multiple projects simultaneously, from planning to execution and monitoring.
• Strong customer-centric mindset and high standards for service quality.
• Excellent verbal and written communication skills in English are required.

Nice to have

• German language skills are a plus.

Culture & Benefits

• Strategic influence on high-impact CRM initiatives.
• Exposure to a wide range of industries and international brands.
• Unlimited learning budget for professional growth, including Gallup StrengthsFinder.
• Truly international environment with over 30 nationalities, fostering diversity and inclusion.
• Flexible work-life balance with remote work options, flexible hours, and 20 to 40 days of vacation per year.
• Annual opportunity to work from abroad at a Sunshine Office.
• Regular afterworks, team getaways, and a positive company culture.
• Modern office in Hamburg, bike leasing, attractive pension plan, and HVV-Deutschland Ticket.
• Access to mental wellbeing support through OpenUp and a lunch allowance.