Graduate Delivery Manager

TL;DR

Graduate Delivery Manager: Managing project deliveries and complex client integrations for a B2B SaaS platform with an accent on client collaboration, problem-solving, and technology-led delivery. Focus on improving client satisfaction and contributing to continuous improvement in delivery processes.

Location: Fully remote working anywhere in Tunisia!

Salary: Up to EUR 22,000

Company

hirify.global is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms.

What you will do

• Take ownership of delivery projects and become deeply familiar with the clients you are delivering for.
• Initiate delivery projects, aligning plans with client expectations and business objectives.
• Maintain transparent client communication, managing stakeholder expectations, and supporting scope changes effectively.
• Review client integrations to ensure they are to spec, and feeding back issues clearly to client integrators and internal engineering teams.
• Use AI and internal tools to support delivery (for example summarising calls, drafting specs and tickets, analysing integration behaviour, and improving documentation and playbooks).
• Contribute to continuous improvement in how hirify.global is delivered, including processes, templates, documentation, and standards.

Requirements

• Experience delivering or managing web-or app-based projects, ideally in B2B SaaS, sports, media, or a fast-moving agency/startup environment.
• Excellent oral and written communication skills, including the ability to communicate with technical and non-technical stakeholders.
• A genuine interest in technology and AI, with experience using AI tools and effective prompting to support workflows and outcomes.
• Strong attention to detail, with a high bar for quality and clear documentation.
• Comfort juggling multiple projects and priorities in a fast-paced environment.
• Familiarity with project management methodologies and tools (Jira, Airtable, Linear, Asana, Monday, etc.).

Nice to have

• Experience with SDK, API, or mobile app integrations.
• Experience running requirement or specification processes with external stakeholders.
• Experience working with US and UK clients across time zones.
• Interest in sport and an understanding of how sports organisations think about digital products.

Culture & Benefits

• Fully remote working anywhere in Tunisia!
• 33 Days Paid Leave and Benefits
• Exciting high growth product, relied on by leading global brands, particularly within sports.
• Working with the latest hardware, tech stack and tools.

Hiring process

• Online video interview (short recorded answers to a mixture of questions).
• Follow-up exercise (compensated) to test skills relevant to this position.
• Final interview with Andy (Chief Delivery Officer).