Legal Engineer (LegalTech)

TL;DR

Legal Engineer (LegalTech): Leading the implementation of an AI contracting platform for customers and advising on contracting processes with an accent on project management, process design, and customer expectation management. Focus on solving complex customer challenges in legal operations and ensuring successful, on-time delivery of solutions.

Location: Hybrid role based in San Francisco or New York City, with a focus on US-based candidates due to US-specific benefits.

Salary: $120,000–$140,000

Company

hirify.global is a leading AI contracting platform that transforms agreements into assets, trusted by organizations like OpenAI and the World Health Organization.

What you will do

• Lead 5-15 customer implementations simultaneously, managing projects and ensuring on-time delivery.
• Apply best practices and advise customers on contract lifecycle management.
• Design and build customer contracting processes within the hirify.global platform.
• Manage challenging customer conversations, resetting expectations and addressing product feedback.
• Act as the “Voice of Customer” to the Product team, sharing feedback and collaborating.
• Proactively improve team implementation processes and respond to customer escalations.

Requirements

• 3+ years of professional service and/or consulting experience with B2B SaaS software companies.
• Passion for learning new technologies and driving outcomes through technical solutions.
• Demonstrated capability to establish meaningful customer relationships and manage expectations.
• Ability to navigate complex enterprise organizational structures (Legal, Sales, Procurement, IT teams).
• Familiarity with CLM (contract lifecycle management) and legal operations business processes.
• English: B2 required.
• Work format: Hybrid in San Francisco or New York City.

Culture & Benefits

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents.
• Market-leading leave policies, including gender-neutral parental leave.
• Flexible paid time off.
• Monthly stipends for wellbeing, hybrid work, and cell phone use.
• Mental health support through Modern Health.
• 401(k) plan with employer match for US Employees.