TL;DR
Sales Engineer (SaaS/Hospitality AI): Partnering with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle with an accent on demos, technical discovery, and solution design. Focus on building and maintaining standardized RFP/RFI response processes, validating early-stage product features, and developing scalable enablement assets.
Location: Hybrid role based in New York, NY, Dallas, TX, or San Francisco, CA.
Salary: $150,000–$190,000 a year (On-Target Earnings)
Company
hirify.global is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform, utilized by 20,000+ hoteliers in 100+ countries.
What you will do
- Establish and execute standard demo workflows, including customization patterns and coverage for newly launched features.
- Define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints.
- Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product.
- Build and maintain standardized RFP/RFI response processes, including accurate, differentiated technical content.
- Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement.
- Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones.
Requirements
- 3–5+ years of experience in a Sales Engineering role supporting B2B SaaS sales.
- Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments.
- Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs.
- Experience supporting security, privacy, and compliance reviews with enterprise buyers.
- Proven experience owning or significantly contributing to technical RFP/RFI responses.
- Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement.
- Track record of effective technical discovery, objection handling, and stakeholder alignment.
Culture & Benefits
- Monthly company-wide days off to ensure at least one extended weekend or day off.
- Budget towards purchases that help achieve personal goals through the Self Improvement Club.
- Budget to drive cross-functional professional development conversations across the organization.
- Travel stipend to visit offices across New York, San Francisco, or Dallas.
- Credit towards personal hotel stays at Canary partner hotels.
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