Strategic Account Manager

TL;DR

Strategic Account Manager: Manages hirify.global's Marketplace partnerships with data providers, applications, and service providers, ensuring partner onboarding, support, and retention. Focus on identifying new partnerships, coordinating key activities, and driving the growth of the Marketplace by delivering value to customers.

Location: Remote (United States)

Company

hirify.global is a fast-growing SaaS startup that offers a location analytics platform, providing unprecedented visibility into locations, markets, and consumer behavior to help thousands of customers make data-driven decisions while maintaining a strong commitment to privacy.

What you will do

• Own onboarding, support, and retention for all Marketplace partners.
• Stay up to date with partner products and capabilities, including new releases.
• Participate in partner onboarding, managing the process with internal Product and R&D teams for data delivery and API setup.
• Support Placer's Sales, Expansions, and Customer Success teams by answering questions and coordinating with partners for customer calls.
• Work with the Business Development team to ensure rapid submission and signing of legal agreements.
• Engage actively in partner discussions to position the value of the Placer Marketplace.
• Partner with cross-functional teams to ensure customer feedback is delivered to partners and updates are shared internally.

Requirements

• Experience in partner management, customer success, or account management.
• Incredible precision, attention to detail, and organization skills.
• 3+ years of customer/partner success experience.
• Demonstrated experience presenting complex data in understandable ways to address business questions.
• Demonstrated experience using analytical tools to measure performance and determine improvements.
• Entrepreneurial spirit and internal drive to make an impact in a growth-directed organization.
• Experience working with cross-functional teams and projects.
• Aptitude for being organized with flexibility to deliver results in a fast-paced environment.
• BA/BS degree.

Culture & Benefits

• Join a rapidly growing company in a central and critical role.
• Work with and learn from top-notch talent.
• Competitive salary and excellent benefits.
• Fully remote work environment.
• Commitment to a drug-free workplace and a safe, healthy working environment.
• An equal opportunity employer with a global remote workforce, considering applicants based on qualifications without regard to disability or need for accommodation.