Manager, Engineering (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Manager, Engineering (AI): Leading the team responsible for building agentic experiences and integrating AI-powered capabilities into the core platform with an accent on conversational workflows and orchestration layers. Focus on translating AI capabilities into scalable user-facing features and ensuring production reliability of LLM-powered systems.
Location: Must be based in one of the following US cities: Atlanta, Austin, Boston, Chicago, Denver, New York, or San Francisco
Salary: $156,000 - $242,000 (Base)
Company
is an AI-powered customer engagement platform that helps leading brands create dynamic, individualized experiences at scale.
What you will do
- Lead and support a team of engineers building agentic and AI-enabled product experiences.
- Partner with Product, Design, and Data Science leadership to translate AI capabilities into scalable, user-facing experiences.
- Guide the design and implementation of agent workflows, orchestration logic, and application integrations.
- Ensure AI-powered features are reliable, observable, secure, and ready for production use.
- Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
- Coach and mentor engineers, supporting career growth and healthy team dynamics.
Requirements
- At least 5 years of hands-on software development experience.
- At least 3 years of experience managing and growing software engineering teams.
- Strong background in application or platform engineering, ideally in a SaaS environment.
- Experience leading teams that integrate AI or ML-powered capabilities into production systems.
- Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
- Must be located in one of the specified US offices/cities.
Nice to have
- Experience leading teams building agentic or LLM-powered product experiences.
- Familiarity with agent frameworks such as Mastra or similar orchestration tools.
- Prior work on decisioning engines, rules engines, or real-time personalization systems.
- Experience collaborating closely with Data Science and ML teams on production integrations.
- Background in marketing technology or customer engagement platforms.
Culture & Benefits
- Competitive salaries, meaningful equity, and 401(k) plan.
- Comprehensive medical, dental, vision, and life insurance.
- Flexible PTO and additional "Balance Days" (paid holidays).
- Paid Sabbatical and fertility & adoption assistance.
- Monthly stipends for employee wellness and professional development.
- Complete laptop workstation provided.
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