Account Manager (AdTech)

TL;DR

Account Manager (AdTech): Servicing customer accounts and relationships, overseeing campaign aspects from kick-off to billing, and driving client product needs. Focus on delivering operational excellence, customer retention, and efficient task completion within the digital advertising industry.

Location: Onsite in Los Angeles, CA

Salary: $54,000–$96,000

Company

hirify.global is a leading software platform for digital media measurement, data and analytics.

What you will do

• Oversee all aspects of campaigns across kick-off, implementation, launch, reporting, remediation, and billing.
• Work closely and collaboratively with internal teams including Sales, Implementation, Product, Engineering, and Finance.
• Recommend and implement strategies for driving ongoing client product needs.
• Educate customers about the hirify.global product suite and its leverage to meet their goals.
• Deliver operational excellence and superior service, including QBRs and strategic conversations.
• Identify potential churn risks and escalate them appropriately to ensure customer retention.

Requirements

• 2-4 years overall work experience, with 1-2 years in Sales or Account Management.
• Deep understanding of the online advertising industry.
• Bachelor’s Degree from an accredited institution.
• Exceptional command of Microsoft Excel and PowerPoint.
• Direct experience working at an advertising agency, publisher, ad network, or demand-side platform.
• Experience with Ad Serving technology and comprehensive understanding of the online media marketplace.

Culture & Benefits

• This role is eligible for bonus/commission, equity, and benefits.
• Opportunity to be a self-motivated, independent thinker and a team player.
• Work in a high-pressure environment while handling multiple deliverables with tight deadlines.
• Contribute to driving a new business to success in the advertising technology space.
• Possess outstanding written and verbal communication skills.
• Demonstrate rigorous attention to detail and a positive “can-do” approach.