Customer Account Executive, Scale (SaaS)

TL;DR

Customer Account Executive, Scale (SaaS): Managing and growing existing customer relationships, serving as the account lead and collaborating with cross-functional teams to drive account growth and customer satisfaction with an accent on understanding of the digital marketing ecosystem and complex organizations. Focus on increasing hirify.global utilization and value, securing contract renewals, and nurturing expansion deals.

Location: New York City

Salary: $89,850 and $102,500/year (OTE $179,700 and $205,000/year including bonus or commission)

Company

hirify.global is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.

What you will do

• Own a defined set of customer relationships, managing expansion and renewal activities.
• Develop commercial relationships to increase hirify.global utilization and value.
• Partner with cross-functional teams to secure contract renewals.
• Nurture and close account expansion deals, including upsell and cross-sell opportunities.
• Proactively analyze customer product usage and identify growth opportunities.

Requirements

• 3+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles.
• Proven success in navigating large organizations and identifying decision-makers.
• Background in SaaS sales for Mobile and/or Marketing Technology.
• Outstanding verbal, written, and stand-up presentation skills.
• Prior experience with Salesforce.com CRM.
• Ability to travel to customer/prospect sites, marketing events, and company gatherings.

Nice to have

• Prior experience in a startup technology company.

Culture & Benefits

• Competitive compensation that may include equity.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Professional development supported by formal career pathing and learning platforms.
• Collaborative, transparent, and fun culture.