TL;DR
Commercial Inside Sales Client Advisor: Managing and growing customer accounts for IT solutions and services with an accent on cross-sell/upsell opportunities and customer experience. Focus on navigating the technology landscape with various vendors and partners.
Location: Hybrid in Toronto, ON, Canada, with 1-2 days per week in the office. Must follow a USA holiday schedule.
Salary: $42,000–$60,000 (base plus incentives)
Company
hirify.global is a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work.
What you will do
- Responsible for the day-to-day Account Management of customers.
- Partner and support Field Account Executives to deliver an exceptional customer experience.
- Help customers choose from multiple contracts and purchasing options.
- Look for cross-sell/upsell opportunities for customers.
- Diversify and grow an active book of business.
- Work with many technology vendors, partners, and specialists.
Requirements
- Analytical and strategic, finding unique approaches to hitting sales goals.
- Passion for learning the ever-changing world of enterprise technology.
- Ability to manage competing priorities from multiple stakeholders.
- Not afraid to break ground on new relationships and overcome challenges with customers.
- An effective, metric-driven salesperson with a proven track record of success.
- 1 to 3 years of sales, retail, or account management experience.
Culture & Benefits
- Collaborative environment with supportive colleagues.
- High-performing culture focused on achieving goals and customer success.
- Flexibility to plan workdays.
- Proudly recognized as a Great Place to Work for 20 consecutive years.
- Inclusive culture where every team member can be their authentic self.
- Competitive benefits that start on day one.
Hiring process
- Digital interviewing process.
- Criminal record check, education verification, and reference checks.
- Remote onboarding.
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