Jr. Cyber Hero (Cybersecurity)

TL;DR

Jr. Cyber Hero (Cybersecurity): Maintaining applications and providing helpdesk support within client cybersecurity environments with an accent on diagnosing and troubleshooting issues. Focus on building test environments and supporting sales team in customer calls.

Location: The role will be based in Orlando, FL and is an in-office position.

Company

hirify.global is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints.

What you will do

• Updating and maintaining applications within client environments.
• Building test environments.
• Diagnosing and troubleshooting issues.
• Providing helpdesk support.
• Supporting the Sales team in customer calls.

Requirements

• Basic knowledge and experience with computer programming and operating systems.
• Excellent verbal and written communication skills.
• Cybersecurity certificates (CompTIA, Security+, Network +), preferred.
• Knowledge and experience in macOS 12.x and higher; preferred.

Culture & Benefits

• hirify.global provides 24/7 support to our global clientele.
• Support Team is required to be on a rotating schedule to allow for quality support.
• Weekend and/or overnight work is required at times, however sufficient notice will be provided.