Technical Implementation Manager (Medtech)

TL;DR

Technical Implementation Manager (Medtech): Leading strategic client engagements and guiding enterprise MedTech companies through onboarding and implementation with an accent on solving complex technical challenges and driving measurable business value. Focus on platform configuration, documentation, and compliance practices.

Location: Must be based in Boston, Massachusetts with a 4:1 hybrid schedule. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visas (including H-1B), F-1 visas, or Optional Practical Training (OPT) status at this time.

Salary: $90,000 - $115,000

Company

hirify.global is saving and improving lives by making medical software safe and reliable, empowering software teams to create safe, secure, and compliant products used by patients and providers worldwide.

What you will do

• Lead key client relationships from onboarding to long-term partnership, acting as a trusted advisor.
• Partner with Engineering, Product, and Quality to align client needs with product evolution.
• Lead process improvements that enhance scalability, efficiency, and team performance.
• Collaborate with Quality SMEs and Solution Architects to implement tailored configurations and ensure clients meet technical and regulatory requirements.
• Guide clients on platform configuration, documentation, and compliance practices.
• Build and mentor high-performing teams and foster a high-trust, accountable, and collaborative culture.

Requirements

• 5–10 years in client-facing or operational leadership roles in SaaS, MedTech, or regulated industries.
• Experience leading cross-functional teams and managing complex portfolios.
• Familiarity with safety-critical or compliance-driven environments.
• Experience managing full implementation lifecycle: project planning, requirements gathering, migration, configuration, validation, go-live.
• Understanding of quality systems and regulatory frameworks (ISO 13485, ISO 14971, IEC 62304, 21 CFR Part 820).
• Technical fluency with software and quality processes.

Nice to have

• Experience in customer success, professional services, or product operations in B2B SaaS.
• Background in quality, regulatory affairs, or systems engineering.
• Familiarity with Software as a Medical Device (SaMD).
• Experience in high-growth, mission-driven startup environments.

Culture & Benefits

• Competitive compensation and generous stock options possible.
• Opportunity to learn and grow as part of a global team.
• Generous PTO for full-time.
• Work in an exciting field with a positive impact on the world.