Quality Systems Training Program Manager

TL;DR

Quality Systems Training Program Manager: Defining and implementing the training strategy for complaint handling at hirify.global with an accent on onboarding and revision training to support enterprise complaint handling processes. Focus on ensuring consistent, compliant, and effective training across the organization.

Location: Mounds View, MN or Lafayette, CO (Onsite 4 days per week)

Salary: $119,200.00 - $178,800.00

Company

hirify.global leads global healthcare technology and boldly attacks the most challenging health problems facing humanity by searching out and finding solutions.

What you will do

• Partner with Customer Quality Excellence training resources to define and align on the CQXM training strategy.
• Develop and manage a comprehensive project plan to implement the training strategy.
• Manage onboarding and revision training for enterprise complaint handling processes.
• Implement Train the Trainer program for Customer Quality.
• Track progress against plan, identify risks, and prepare status updates for stakeholders.
• Support continuous improvement of training processes based on feedback.

Requirements

• A bachelor’s degree is required.
• 5+ years of relevant experience or advanced degree with 3+ years prior experience.
• Experience in quality systems, training program management, or regulated environments.
• Must be onsite 4 days per week at either the Mounds View, MN or Lafayette, CO location.
• Must have unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice to have

• Experience supporting complaint handling or quality management systems.
• Strong project management and stakeholder communication skills.
• Familiarity with enterprise training strategies in a regulated industry.
• Experience working across global or cross‑functional teams.

Culture & Benefits

• hirify.global offers a competitive salary and flexible benefits package.
• A wide range of benefits, resources, and competitive compensation plans are designed to support you at every career and life stage.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, and Tuition assistance/reimbursement.
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program.