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Описание вакансии
Текст:
TL;DR
Technical Consultant (Fintech): Designing scalable financial solutions for commercial customers through ERP, HRIS, API, and partner integrations with an accent on technical discovery, accounting workflows, and implementation architecture. Focus on troubleshooting integration blockers, guiding complex configuration decisions, and translating customer needs into product and engineering roadmap improvements.
Location: Remote in the United States; New York, NY and San Francisco, CA offices. Relocation expense coverage to NYC or SF is available if needed.
Salary: $138,400–$190,300 SF/NY OTE or $124,560–$171,270 nationwide OTE, plus equity.
Company
Ramp builds financial infrastructure that automates payment authorization, risk detection, spend categorization, and accounting workflows for businesses.
What you will do
- Advise customers and internal teams on high-value implementations, integrations, configuration, and system design.
- Assess customer requirements and propose scalable solutions involving ERP, HRIS, and API integrations.
- Support technical workstreams with onboarding specialists and implementation leads to accelerate time-to-value.
- Lead technical discovery, understand customer systems and workflows, and recommend best-fit Ramp architecture and API usage.
- Resolve integration blockers and guide customers through complex configuration decisions without writing code directly.
- Contribute to documentation, tooling, and product roadmap improvements by channeling customer feedback to Product and Engineering.
Requirements
- Bachelor’s degree in computer science, engineering, finance, business, or a related field.
- 2+ years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, preferably in SaaS or fintech.
- Experience with ERP systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion, plus finance and accounting workflows.
- Comfort with APIs, integration logic, and system architecture, including explaining technical concepts to finance and operations stakeholders.
- Strong communication, organization, problem-solving, collaboration, ownership, and adaptability in fast-paced environments.
Culture & Benefits
- Remote work in the United States with flexible PTO and centralized home-office equipment ordering.
- Medical, dental, and vision coverage, with additional regional benefits depending on the employment location.
- 401(k) with employer match, retirement plans, life and disability coverage, and employee assistance programs.
- Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay.
- Health and wellness stipend, fertility benefits, pet insurance, weekly coffee stipend, and in-office meals and refreshments.
- Relocation expense coverage to New York City or San Francisco when needed.
Hiring process
- Referred candidates should contact the referring employee to apply on their behalf.
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