Staff Software Engineer (AI Integrations)

TL;DR

Staff Software Engineer (AI): Designing and deploying resilient, scalable, and secure production-grade LLM-powered integrations and services for hirify.global’s AI integrations team with an accent on API design, scalability, and reliability. Focus on shaping hirify.global’s position as an AI-first customer operations platform by building integrations that connect hirify.global into core AI ecosystems.

Location: Must attend the local office in Melbourne, Australia for part of the week.

Company

hirify.global is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections through customer experience software.

What you will do

• Design, develop, and deploy resilient, scalable, and secure production-grade LLM-powered integrations and services.
• Own architectural decisions across the technology stack, balancing scalability, reliability, and developer velocity.
• Shape and refine APIs in collaboration with backend and frontend engineers to enable seamless integrations and clear data contracts.
• Mentor and guide engineers, fostering a culture of technical excellence, code quality, and continuous improvement.
• Partner with Product and Design to deliver features that solve real customer problems.
• Champion engineering best practices, from automated testing and CI/CD to observability and operational excellence.

Requirements

• 8+ years of experience building and scaling modern, distributed applications across both backend and frontend stacks.
• Expertise in Go (or equivalent backend languages); experience architecting high-availability, high-scale systems.
• Strong proficiency with JavaScript/TypeScript and React (or comparable frameworks).
• Demonstrated ability to work seamlessly across API boundaries (REST, GraphQL, event-driven architectures).
• High bar for software quality — test automation, code reviews, documentation, and system reliability are second nature.
• Excellent communication skills and a collaborative, low-ego approach to problem solving.

Nice to have

• Experience building integrations with popular SaaS products such as Jira, Slack, Shopify, Microsoft Teams.
• Experience with agentic workflows or automation using LLMs.
• Experience building dev tools that boost productivity across teams.

Culture & Benefits

• Mission-driven company with a strong focus on building impactful customer service products.
• Vibrant, inclusive culture with a strong engineering community in Melbourne.
• Flexible hybrid/remote work arrangements from our Melbourne hub.
• Support for learning and development, including career growth paths and educational budgets.
• Competitive compensation, benefits, and generous leave policies.