Account Executive (AI/CX)

TL;DR

Account Executive (AI/CX): Driving revenue expansion within named Banking and Public sector accounts in Switzerland by engaging existing customers and positioning hirify.global’ AI-powered experience orchestration capabilities. Focus on orchestrating meaningful revenue growth through upsell and cross-sell motions, identifying new buying centers, and building strategic CX visions with executive alignment.

Location: Must be based in Switzerland, with flexibility for office attendance in Zurich.

Company

hirify.global is a global market leader providing an AI-powered Experience Orchestration platform to improve customer and employee experiences for over 8,000 organizations worldwide.

What you will do

• Drive expansion revenue by executing targeted growth strategies and managing the full sales cycle for upsell/cross-sell opportunities.
• Lead AI-driven upsell and cross-sell motions by positioning hirify.global’ AI and cloud capabilities and translating AI use cases into business value.
• Identify and open new buying centers by mapping customer organizations and engaging additional lines of business.
• Build strategic CX visions and secure executive alignment for multi-year roadmaps and value realization plans.
• Maintain comprehensive account plans and collaborate cross-functionally with partners, Customer Success, and Marketing.
• Strengthen customer relationships and advocacy by serving as a trusted advisor and guiding customers through their CX and AI maturity journey.

Requirements

• Up to 10 years of enterprise SaaS sales experience, ideally in CX, AI, CRM, BPM, cloud, or digital transformation.
• Proven success expanding enterprise accounts and managing complex sales cycles.
• Solid understanding of AI-powered solutions and the ability to articulate AI-driven business value.
• Skilled at identifying new buying centers and building multi-threaded customer relationships.
• Ability to craft and communicate a holistic CX vision aligned to customer strategy.
• Executive presence with strong storytelling and consultative communication skills.
• Must be based in Switzerland for Banking and Public sectors.

Culture & Benefits

• Opportunity to shape the future of customer experience with cutting-edge cloud and generative AI technologies.
• Influence growth in high-value Banking and Public sector accounts.
• Supportive, collaborative, and empowering culture built on empathy and continuous learning.
• World-class enablement, mentorship, and advancement opportunities.
• Work with senior executives across Switzerland’s most influential organizations.
• Great benefits and perks like larger tech companies, with independence to make a larger impact.