Memory Field Application Engineer

TL;DR

Memory Field Application Engineer: Provide hands-on technical support and customer collaboration for integration of hirify.global memory solutions with an accent on troubleshooting, product lifecycle management, and customer feedback. Focus on analyzing technical issues using diagnostic tools, driving product improvements, and ensuring customer success globally.

Location: Tokyo, Japan (hybrid work options)

Company

hirify.global is a leading European manufacturer of industrial-grade memory and security solutions, delivering reliable and secure storage products for industrial automation, automotive, medical, and defense sectors.

What you will do

• Provide hands-on technical guidance and solutions throughout product development and integration.
• Perform on-site technical analysis using oscilloscopes, protocol analyzers, and diagnostic tools.
• Gather customer requirements and communicate feedback to product and engineering teams.
• Act as a trusted advisor demonstrating product advantages and technical strengths.
• Collaborate with global teams to resolve technical issues and optimize product use.

Requirements

• Location: Must be based in Tokyo, Japan
• Bachelor’s or Master’s degree in a relevant technical field.
• 5+ years experience in memory products or storage technologies.
• Strong hands-on experience with oscilloscopes and protocol analyzers.
• Advanced English proficiency; Japanese language skills are a plus.
• Experience working in multicultural, global organizations.

Culture & Benefits

• Impactful role contributing to customer success and product excellence.
• Fast-moving, innovation-driven tech company with global reach.
• Hybrid work options with autonomy and ownership culture.
• Personal and professional development opportunities.
• Contribute to mission-critical solutions in security and digital infrastructure.