Microsoft Dynamics 365 CRM Consultant (Microsoft Dynamics 365)

TL;DR

Microsoft Dynamics 365 CRM Consultant (ERP): Leading the identification and documentation of CRM solutions to help clients meet business objectives with an accent on requirements analysis and gap analysis engagements. Focus on configuring Power Apps Dynamics 365-based solutions, Altai Web Portal components, and leveraging Power Automate to implement business logic.

Location: Must be available to work during the hours of 8am – 6pm ET

Company

Altai Systems delivers association-specific CRM software built on top of Microsoft Dynamics 365 CRM using the Power Apps suite of tools.

What you will do

• Lead clients through requirements analysis to understand business needs and develop best practice business processes.
• Create business process specs and user stories, use cases, and test criteria for requirements.
• Configure Power Apps Dynamics 365-based solutions and Altai Web Portal components.
• Provide training to clients on product setup and usage.
• Provide mentoring and guidance to newer consultants.
• Maintain accurate time and task tracking records.

Requirements

• 3+ years of experience designing and configuring business solutions within the Microsoft Dynamics 365 CRM platform.
• 3+ years conducting thorough discovery and gap analysis engagements.
• 3+ years creating detailed business documentation to support planned CRM implementations.
• Power Platform development experience including Power Apps (Canvas and Model-Driven), Dataverse, Power BI, Power Automate, and Common Data Service administration.
• Passion for excellence in user experience.
• Excellent oral and written communication skills.

Nice to have

• Microsoft certifications.
• Experience within the association industry.

Culture & Benefits

• Teams work remotely from their home offices.
• Enjoy great pay and competitive benefits.
• Flexible work schedules.