Product Operations & AI Enablement Manager (AI)

Location: Dubai, United Arab Emirates

Company

hirify.global develops global content and social media products including TikTok, Lemon8, CapCut, and Pico, as well as platforms for the China market.

What you will do

• Build and scale product operations capabilities for internal enterprise platforms supporting procurement, contracts, workplace services, HR, finance, and legal.
• Evaluate AI tools, prioritize high-value manual workflows, and lead the implementation and adoption of AI-enabled workflows.
• Develop user feedback and product analytics mechanisms to identify systemic issues, usage patterns, adoption trends, and product priorities.
• Coordinate product launches, feature rollouts, communications, dependencies, and lifecycle operations across Product, Engineering, and business stakeholders.
• Design operating models, governance processes, documentation, SOPs, training materials, and enablement programs that improve execution and user adoption.
• Communicate product and operational updates to leadership and cross-functional partners.

Requirements

• 5+ years of experience in product operations, AI enablement, product management, business operations, or program management in a technology environment.
• Experience leading AI initiatives at scale and implementing operational frameworks, feedback systems, or analytics programs with measurable impact.
• Strong stakeholder management and communication skills, including the ability to influence without authority and simplify complex information.
• Experience with product usage data, dashboards, and KPI frameworks.
• Ability to create structure in ambiguous environments and collaborate with globally distributed teams.
• Fluency in Mandarin and English is required.

Nice to have

• Experience building AI adoption business cases with ROI measurement and change management.
• Familiarity with enterprise internal systems or B2B platforms such as procurement, contract lifecycle management, ERP, or HRIS.
• Experience building Voice of Customer or product analytics programs from 0 to 1.
• Experience designing and scaling processes with measurable improvements in efficiency, accuracy, or business performance.

Culture & Benefits

• Work in a rapidly growing technology company focused on creativity and product impact.
• Collaborate with diverse, globally distributed teams across China, the Americas, EMEA, and APAC.
• Contribute to inclusive products and workplace practices.
• Operate in a culture emphasizing curiosity, humility, continuous iteration, and an “Always Day 1” mindset.