Enterprise Account Manager (Gaming)

TL;DR

Senior Enterprise Account Manager (Gaming): Managing and growing relationships with large enterprise game companies, expanding product adoption, and identifying new opportunities within existing accounts with an accent on strategic account planning, client communication, and revenue protection. Focus on leveraging industry networks, data-driven insights, and cross-functional collaboration to deliver measurable results in the Player Engagement ecosystem.

Location: Remote from Poland or Europe

Company

hirify.global is a global network of 70+ studios providing world-class technical and creative services to the video games industry.

What you will do

• Build and execute enterprise account plans to expand market share and identify whitespace opportunities.
• Collaborate with product and customer success teams to increase adoption of Player Engagement services.
• Act as a primary point of contact for customer health, including strategy, legal, and billing discussions.
• Work with the production team to protect revenues and respond to RFIs/RFPs.
• Leverage industry networks to generate new opportunities for Player Engagement Services.
• Report on weekly, monthly, and quarterly pipeline opportunities and progress toward revenue goals.

Requirements

• 5–7+ years of Account Management experience supporting Game Industry customers.
• Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
• Proven experience managing and growing an existing book of business in excess of $20M+ ACV.
• Experience selling to or working within the Player Engagement ecosystem.
• Strong critical thinking, commercial creativity, and process-driven execution.
• Data-driven mentality and ability to work through ambiguity.
• Excellent written and verbal communication skills.
• Self-motivated and able to thrive in a remote working environment.
• Willingness to travel as required.

Culture & Benefits

• Dedicated to following a well-established Equal Opportunities Policy.
• Create a workplace which provides equal opportunities for all employees and potential employees.
• Opportunity to drive the adoption and growth of Player Engagement Specialized Services.
• Support for game creators who shape the industry.

Hiring process

• Submit your application with an updated resume.
• Complete an online language assessment (Community Management and English).
• Attend an online interview via MS Teams with a Talent Acquisition Specialist.
• Potentially have a second interview with a Team Lead or an Operations Manager.