Operational Projects Manager (Fintech)

TL;DR

Operations Business Analyst (Fintech): Leading the architecture of hirify.global's operational infrastructure, translating regulatory requirements into functional workflows. Focus on identifying operational gaps and compliance risks, bridging the gap between Business, Operations, and Technology teams.

Location: Onsite in the UK

Company

hirify.global is a global payments company licensed and regulated by the FCA in the UK.

What you will do

• Map and analyze existing workflows to identify automation opportunities and standardization needs.
• Translate operational needs into technical logic for IT platforms (CRM, Backoffice, Onboarding).
• Draft and maintain internal regulations, procedure manuals, and audit-ready policy frameworks.
• Oversee the operational logic of platforms to ensure enhancements align with business and legal requirements.
• Act as a Subject Matter Expert on operational resilience, providing guidance to cross-functional teams.

Requirements

• Proven toolkit for eliciting requirements and documenting complex systems with a "purist" BA methodology.
• Exceptional skills in drafting formal governance policies and manuals with precision and clarity.
• Ability to pivot from technical CRM integrations to interpreting legal requirements for corporate governance and internal procedures
• Professional fluency in English is essential.

Nice to have

• Experience in the Fintech or Payments sector.
• A Legal or Compliance background.
• Familiarity with CRM logic (e.g., Hubspot, SuiteCRM).

Culture & Benefits

• Private Healthcare
• Performance Bonus
• Growth opportunities and Training & Development
• Work in a friendly team
• Paid parking on the office site