Site Reliability Engineering Manager

TL;DR

Site Reliability Engineering Manager: Managing and supporting globally distributed SRE teams responsible for Wikimedia's infrastructure used by hundreds of millions worldwide with an accent on team leadership, incident response, and infrastructure reliability. Focus on coordinating complex projects, mentoring engineers, and maintaining service level objectives in a remote-first environment.

Location: Remote with availability for synchronous work between UTC-6 to UTC-3 time zones

Salary: $132,439–$208,378 (US-based applicants, adjusted for other countries)

Company

The hirify.global is a nonprofit organization operating Wikipedia and other free knowledge projects, focused on enabling free access and contribution to knowledge worldwide.

What you will do

• Manage one to two globally distributed SRE teams, providing mentorship and support
• Set individual performance goals and support career development
• Recruit, hire, and onboard new team members
• Coordinate with Wikimedia product and engineering teams on projects and strategy
• Lead incident response and 24/7 on-call rotations for production infrastructure
• Define and execute team processes and service level objectives

Requirements

• Must be available for critical meetings and synchronous work between UTC-6 to UTC-3 time zones
• Prior experience managing engineering teams and hands-on software or reliability engineering experience
• Strong knowledge of cloud computing, Linux, containerization (Docker, Kubernetes), and infrastructure as code (Terraform, Ansible)
• Effective English communication skills, both spoken and written
• Ability to work independently in a globally distributed remote team
• Willingness to travel several times a year for in-person meetings

Nice to have

• Experience working in distributed, largely remote environments
• Contributions to open source projects

Culture & Benefits

• Remote-first organization with staff in 40+ countries
• Competitive and equitable salary adjusted by location
• Commitment to diversity, equity, and inclusion
• Supportive and mission-driven work environment