Onsite Implementation Specialist (Healthcare IT)

TL;DR

Onsite Implementation Specialist (Healthcare IT): Conducting implementation activities and executing Nextech’s standard implementation methodology for healthcare technology solutions with an accent on super-user training, go-live support, and post-go-live optimization. Focus on investigating and resolving client issues, creatively solving problems, and ensuring successful software adoption by clinical and non-clinical staff.

Location: Remote within the United States, except California, New York, Washington, and Colorado. Requires 75%+ long-distance or air travel to customer locations.

Company

hirify.global is a leader in specialty healthcare technology solutions, focused on employee investment and diversity.

What you will do

• Conduct client training in preparation for Go-Live events following Nextech’s standard implementation methodology.
• Complete practice assessments and workflow analysis guided by industry best practices.
• Instruct clinical and non-clinical staff on the proper use of software applications.
• Investigate and resolve client issues during implementation and go-live phases.
• Identify opportunities for workflow improvement and optimization post-go-live.
• Partner with internal teams and communicate effectively with clients to ensure successful implementation.

Requirements

• Ability to travel 75%+ long-distance or air travel.
• 3 years of experience in the Healthcare IT industry, specifically software implementation.
• Ability to cultivate strong relationships and influence behavior.
• Excellent verbal and written communication skills.
• Excellent time management and organization skills.
• Proven ability to solve problems creatively.

Nice to have

• Knowledge of or applicable experience in one of Nextech’s main medical specialties.
• Knowledge of the workflow of a Medical Clinic.
• Understanding of HIPAA and PHI.
• Background in insurance billing.
• Bachelor’s degree in a related field.

Culture & Benefits

• Generous annual bonus opportunity.
• 401(k) with Employer Match.
• Flexible Time Off and 11 paid holidays, plus Volunteer Time Off.
• Choice of Medical, Dental, and Vision plans; Health Savings Account with employer match; Flexible Spending Account.
• 100% Company-Paid Parental Leave, Life Insurance, and Short/Long Term Disability Insurance.
• Wellness Program including discounts on medical premiums, and an Employee Assistance Program.