Deployment Strategist (AI)

TL;DR

Deployment Strategist (AI): Driving retention, expansion, and long-term customer value for enterprise accounts with an accent on orchestrating complex, cross-functional deployments. Focus on building trusted relationships with key stakeholders, proactive health monitoring, and enforcing service tier boundaries.

Location: San Francisco

Salary: $130K - $150K

Company

hirify.global is creating the shift to voice as humanity’s default interface and providing a configurable platform for deploying voice agents.

What you will do

• Take ownership of a portfolio of enterprise accounts and build trusted relationships with key stakeholders.
• Implement proactive health monitoring using usage data, stakeholder engagement, and sentiment signals.
• Drive renewal conversations and partner with Account Executives on commercial strategy.
• Surface qualified expansion opportunities supported by usage data and deployment success metrics.
• Contribute to refining post-sales playbooks, documentation standards, and tooling as the function scales.

Requirements

• 5+ years in customer success, technical account management, or solutions consulting at a B2B SaaS or API-first company.
• Experience managing a portfolio of enterprise accounts ($100K+ ACV) with complex deployments and integrations.
• Strong stakeholder management skills with the ability to engage VP and C-level executives.
• Technically fluent enough to discuss APIs, integrations, deployment workflows, and architecture without needing to write code.
• Experienced in renewal and expansion motions and comfortable building commercial narratives.
• Highly organized with strong CRM hygiene, documentation habits, and follow-through.

Nice to have

• Experience in voice, conversational AI, telephony, contact center technology, or AI/ML products.

Culture & Benefits

• Competitive salary and excellent equity ownership.
• Comprehensive health coverage including medical, dental, and vision plans.
• Flexible time off policy.
• Catered meals and transportation, gym & coaching stipends.