Community Strategy & Operations Consultant (FoodTech)

TL;DR

Community Strategy & Operations Consultant (FoodTech): Managing operational conflicts and community engagement, coordinating activities, and ensuring compliance within a global community, with an accent on problem-solving and optimizing community best practices. Focus on leveraging project management skills for effective coordination and performance management within the food tech industry.

Location: Remote (Global)

Company

hirify.global is a global Support-as-a-Service leader, partnering with tech and industry leaders to deliver secure customer and technical support across diverse industries.

What you will do

• Conduct follow-up calls and resolve operational conflicts and issues.
• Identify and replicate best practices by engaging top performers within the community.
• Coordinate scheduling for photoshoots by matching with available photographers.
• Manage photographer performance through feedback, retraining, and follow-up.
• Address rule compliance issues, escalating when necessary.

Requirements

• Native Spanish and English C1 level communication skills (written and verbal) are essential.
• Solution-oriented mindset with solid project management skills.
• Mandatory experience within the food tech industry.
• Proficiency in Google Sheets, including filters, formulas, and pivot tables.
• Ability to organize tasks, set priorities, and drive execution autonomously.
• Strong ownership of tasks, proactive approach, and attention to detail.
• Possess a personal laptop/computer (at least 8Gb RAM) and stable internet (min 50 Mbps download/40 Mbps upload).

Nice to have

• Experience with Hubspot.

Culture & Benefits

• Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3.
• Opportunity to cooperate fully remotely in an inclusive international environment.
• Compensation in USD.
• Rewards for referring friends and internal health policy.
• Responsive leadership interested in your development and long-lasting cooperation.
• A culture built on trust, with no time-tracking requirements.