Senior Manager, Client Services (Healthcare)

TL;DR

Senior Manager, Client Services (Life Sciences): Overseeing and driving strategic client engagements and ensuring delivery excellence in the life sciences domain with an accent on managing client relationships, business growth, and financial oversight. Focus on leading multi-disciplinary teams, aligning with global stakeholders, and resolving risks to achieve high-quality project outcomes.

Location: This is a Hybrid role requiring 2-3 days at the client office in Foster City, CA. The role also focuses on US-based life sciences clients.

Company

hirify.global is a technology-led healthcare solutions provider enabling healthcare organizations to be future-ready through accelerated growth opportunities.

What you will do

• Serve as the primary point of contact for key life sciences clients in Foster City, building trusted advisor relationships.
• Lead strategic engagement planning, including scoping, resourcing, and project prioritization.
• Drive business growth by identifying opportunities for new services, upselling, and cross-selling.
• Ensure delivery excellence by coordinating with internal creative, digital, web, and omnichannel teams.
• Oversee engagement financials, including revenue, forecasting, and profitability.
• Lead, mentor, and develop local and offshore teams, aligning with global and regional stakeholders.

Requirements

• 8–12 years of experience in client engagement, account management, or program management in the life sciences industry.
• Proven track record managing multi-disciplinary teams and large-scale projects.
• Strong client management, negotiation, and relationship-building skills.
• Excellent leadership and team management capabilities.
• Strategic thinking with ability to align client needs with business objectives.
• Financial acumen to manage budgets and optimize engagement profitability.

Culture & Benefits

• Work at the exciting intersection of healthcare and technology.
• Mentorship from brilliant minds in the industry.
• Global fast-track career growth.
• Purpose-driven organization focused on customer obsession.
• Culture of entrepreneurship, passion, innovation, collaboration, and empathy.