Solutions Engineer

Company

hirify.global provides application monitoring that helps development teams identify and resolve errors and performance issues before they affect users.

What you will do

• Translate customer pain points and objectives into implementation, onboarding, and value-demonstration plans.
• Help customers integrate hirify.global SDKs and apply software engineering, error monitoring, and performance monitoring best practices.
• Develop educational materials, how-to articles, videos, scripts, code samples, demos, and customer-facing documentation.
• Lead workshop-level customer interactions to improve product maturity and broader adoption.
• Act as a trusted advisor and subject-matter expert for engineers and engineering leaders.
• Work cross-functionally with product and development teams to communicate feedback and improve time to value.

Requirements

• 3+ years of experience as a Solutions Engineer, Implementation Consultant, Support Engineer, or Software Developer, including project leadership or customer-facing work.
• Hands-on experience with programming languages and frameworks such as JavaScript, Python, Node, Java, PHP, .NET, Ruby, React, React Native, and native mobile development for iOS or Android.
• Excellent communication and presentation skills.
• Strong problem-solving skills, technical knowledge, and a proactive approach.
• Applicants with more or less experience may be considered because multiple levels are being hired.

Culture & Benefits

• Work with customers across a variety of industries and projects.
• Collaborate in a dynamic, fast-paced, results-driven environment.
• Participate in employee benefit plans applicable to the position, including incentive compensation, equity grants, paid time off, and group health insurance.
• Join an open-source-focused company committed to inclusive and accessible software development.