Client Success Partner (SaaS)

Формат работы

remote (только Europe)

Тип работы

fulltime

Грейд

middle

Английский

Страна

Spain/Europe

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Client Success Partner (SaaS): Supporting enterprise clients in their digital training strategy through the hirify.global platform with an accent on building strong relationships with HR executives. Focus on leading complex projects, ensuring client satisfaction, and driving contract renewals.

Location: Remote (Spain)

Company

hirify.global enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.

What you will do

Build and maintain relationships with HR executives of enterprise clients.
Coordinate resources to support client needs and ensure successful project execution.
Identify opportunities for account growth through up-selling and cross-selling.
Develop and implement learning transformation roadmaps for clients.
Reduce churn by identifying at-risk customers and implementing action plans.

Requirements

3+ years of experience in Client Success or related fields.
Ability to lead complex projects for enterprise accounts.
Proven knowledge of the SaaS B2B industry is a plus.
Excellent interpersonal and communication skills.
Native French and excellent English proficiency (B2 minimum).

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →