Player Engagement Agent (Gaming)

Формат работы

remote (только Europe)

Тип работы

fulltime

Грейд

junior

Английский

Страна

Poland/Europe

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Player Engagement Agent (Gaming): Engaging with players and providing support for their inquiries while delivering feedback to developers. Focus on communication, analytics, and maintaining high-quality standards in player support.

Location: Remote (Poland)

Company

hirify.global is a global team dedicated to reshaping player interactions in the gaming industry.

What you will do

Serve as the link between clients and the gaming community.
Investigate and resolve player inquiries promptly.
Gather and deliver player feedback to developers.
Maintain accurate reports and ensure smooth support processes.
Assist internal teams with project-related requests.
Provide translations when required.

Requirements

Mastery in C1-C2 level Thai proficiency, with English at B2 level or higher.
Excellent communication skills for effective player support.
Flexibility to adapt to various situations and player needs.
Availability for full-time work, including weekends.
Basic troubleshooting skills to assist players with technical challenges.

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →