Performance Analyst (Government Digital Service)

TL;DR

Performance Analyst (Government Digital Service): Developing performance measurement frameworks and analyzing service or product performance within multidisciplinary teams, with an accent on GDS standards and data-driven decision-making. Focus on translating complex data into actionable recommendations and ensuring data quality and accuracy in a fast-paced, iterative environment.

Location: Hybrid working, must be based in the UK and have existing permission to work in the UK. Expected to work from a hirify.global office a minimum of 2-days a week and willing to travel as required by the role.

Company

hirify.global is a global business and technology transformation partner, helping organisations accelerate their dual transition to a digital and sustainable world.

What you will do

• Define, collect, and analyse performance data to assess how digital services are meeting user and business needs.
• Develop and maintain dashboards and reporting tools to communicate insights clearly to stakeholders.
• Collaborate with designers and delivery teams to embed data-driven decision-making throughout the service lifecycle.
• Translate complex data into actionable recommendations that inform design and delivery.
• Ensure data and analysis is of high quality and accuracy, working with qualitative and quantitative data.
• Help ensure services meet the Government Digital Service (GDS) performance framework and support GDS assessments.

Requirements

• Proven experience in performance analysis, data analytics, or a related field within digital service delivery.
• Proven experience designing and implementing service performance measurement frameworks.
• Proficiency in data analysis tools (e.g., Excel, SQL, Python, R) and data visualisation platforms (e.g., Power BI, Tableau, Google Analytics 4, Big Query, Google Tag Manager, Looker Studio, Mural).
• Experience working with Government Digital Service (GDS) service standards and GDS design principles.
• Strong understanding of user-centred design, agile delivery, and how data informs iterative service improvement.
• Experience working with Central Government departments or in regulated public sector environments.
• Must be eligible for Security Check (SC) clearance and have resided continuously within the United Kingdom for the last 5 years.

Nice to have

• Experience contributing to Centres of Excellence or communities of practice around performance and analytics.
• Understanding of sustainable service design and how performance data can support environmental and social impact goals.
• Consultancy experience and demonstrable experience of opening-up new account spaces.
• Knowledge of cloud-based analysis platforms (e.g., Google Cloud Platform, AWS).

Culture & Benefits

• Empowerment to explore, innovate, and progress with hirify.global’s ‘learning for life’ mindset.
• Access to countless training and development opportunities, including 250,000 courses and external certifications (AWS, Microsoft, Harvard ManageMentor, Cybersecurity).
• Part of a diverse collective of free-thinkers, entrepreneurs, and industry experts.
• Focus on building a more sustainable, more inclusive future while growing clients’ businesses.