Technical Account Manager, Onboarding (AdTech)

Location: Manila, Philippines; hybrid work with at least two days per week in the Manila office. The role requires working Eastern Time (ET) hours to support global and US-based customers.

Company

hirify.global is an AI-powered advertising technology company providing integrated media, creative automation, and intelligence solutions for brands and advertisers.

What you will do

• Serve as the primary technical and operational point of contact during customer onboarding.
• Support platform and advertising account integrations and ensure accurate product setup.
• Manage end-to-end campaign delivery, including briefing, setup, quality assurance, launch, reporting, and early optimization.
• Review campaign structures, creative outputs, and configurations for quality, feasibility, and strategic alignment.
• Coordinate with Account Management, Production, Product, and Engineering teams while managing timelines, dependencies, and delivery risks.
• Analyze campaign performance, provide optimization recommendations, and contribute to scalable documentation and process improvements.

Requirements

• Experience in technical account management, project delivery, campaign operations, or a similar client-facing role.
• Strong understanding of programmatic and social advertising, including campaign structures, targeting, measurement, and optimization across platforms such as Meta, TikTok, Google, and DSPs.
• Clear and confident communication with customers and internal stakeholders.
• Ability to manage multiple workstreams, priorities, and deadlines in a fast-paced environment.
• Ability to work Eastern Time (ET) hours.
• Ability to work from the Manila office at least two days per week.

Nice to have

• Familiarity with digital advertising platforms or marketing technology.
• Curiosity, adaptability, and motivation to continue learning in digital advertising.

Culture & Benefits

• Hybrid work arrangement with remote flexibility on non-office days.
• Work with global customers and a multinational team representing more than 60 nationalities across 13 countries.
• Exposure to AI-powered creative automation, advertising technology, media platforms, and large-scale campaign delivery.
• Inclusive working environment focused on diversity, equity, and inclusion.