Community Manager

TL;DR

Community Manager: Building, growing, and engaging user communities across forums, social media, and user groups with an accent on community engagement strategies and brand loyalty. Focus on managing discussions, organizing events, and collaborating cross-functionally to enhance user experience and community presence.

Location: On-site in Lisbon, Portugal

Salary: €33K–€41K

Company

hirify.global is a family-founded company creating the world’s first AI-powered Personal & Entrepreneurial Resource Planner, with offices in Lisbon and San Francisco and over 100 million downloads worldwide.

What you will do

• Develop and execute community engagement strategies to grow and support user communities.
• Manage and moderate forums, social media groups, and user discussion platforms.
• Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
• Organize and promote community events, webinars, and Q&A sessions.
• Collaborate with marketing, product, and support teams to ensure a seamless user experience.
• Monitor and analyze community engagement metrics to optimize strategies.

Requirements

• Location: Must be based in Lisbon for on-site work
• Around 3+ years of experience in community management, social media management, or customer engagement.
• Experience managing online communities, forums, or social media groups.
• Strong written and verbal communication skills with ability to engage and inspire users.
• Experience with community-building tools and analytics platforms.
• Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.

Culture & Benefits

• Apple hardware ecosystem for work.
• Flexible Paid Time Off (PTO) to support work-life balance.
• Annual bonus and top-tier health and life insurance.
• Transportation budget and childcare support.
• Coverflex benefits package including meal allowances and well-being.
• Air Conference for team collaboration and growth.
• Pension fund and Urban Sports Club membership.
• 100% free meals at the hub.