обновлено 18 часов назад
Client Service Manager
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Service Manager (Programmatic Advertising): Managing small to midsize client accounts and digital advertising campaigns with an accent on client relationships, campaign reporting, and programmatic media platforms. Focus on identifying account growth opportunities, translating campaign data into actionable recommendations, and coordinating deliverables across cross-functional teams.
Location: Remote; applicants must be based in the USA
Company
provides digital advertising and client service solutions.
What you will do
- Build strong client relationships by understanding goals and proactively addressing concerns.
- Manage multiple small to midsize accounts, ensuring clear communication and timely deliverables.
- Identify growth opportunities and drive measurable value for clients.
- Review campaign reports, resolve issues with internal teams, and present insights as actionable recommendations.
- Collaborate with MPO, Growth, and Planning teams to align projects with client expectations.
- Monitor campaign challenges and stay current with DV360, Meta, Google Ads, and emerging tools.
Requirements
- 3+ years of experience in Account Management or Client Service; agency experience is a strong plus.
- Hands-on experience with programmatic advertising and a solid understanding of digital media ecosystems.
- Working knowledge of Google Suite and project management tools.
- Strong organization, proactive problem-solving, and ability to manage varied workloads under occasional time pressure.
- Ability to work independently and collaboratively.
- Applicants must be from the USA; applications from outside the USA are not considered.
Culture & Benefits
- Fully remote work with a work-from-anywhere lifestyle within the USA eligibility requirement.
- Unlimited PTO that is actively encouraged.
- Learning resources and clear opportunities for professional growth.
- Virtual team events and a culture based on trust, ownership, open communication, and results.
Hiring process
- 30-minute recruiter screening.
- Three-day test assignment followed by a team interview of up to 45 minutes.
- 30-minute interview with the VP of Client Service, followed by an offer for successful candidates.
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