Key Account Manager Mid Market

TL;DR

Key Account Manager Mid Market (SaaS): Manage and grow a portfolio of mid-market client accounts with an accent on upselling, client relationship management, and revenue growth. Focus on developing account strategies, conducting business negotiations, and collaborating with internal teams to maximize client success and retention.

Location: Remote within France or based in Paris

Company

hirify.global enables companies to upskill employees through a collaborative LMS platform, supporting over 1,700 organizations globally with a focus on diversity and inclusion.

What you will do

• Take ownership of a portfolio of ~100 mid-market client accounts and develop growth strategies
• Collaborate with Client Success Partners and internal experts to support client projects and upselling
• Conduct presentations, demos, and business negotiations to close new ARR targets
• Manage contract renewals and define action plans to generate upsells
• Report activity and optimize sales forecasts with coaching support

Requirements

• Location: Remote work possible anywhere in France or based in Paris
• 3+ years experience in account management or sales with revenue generation responsibility
• Experience in SaaS and fast-growing startup/scale-up environments
• Fluent French and excellent English (B2+)
• Strong communication, active listening, and teamwork skills

Nice to have

• Experience with Trello or similar project management tools
• Familiarity with digital pedagogy or LMS platforms

Culture & Benefits

• Flexible hours and full remote work within France
• Work from home stipend, RTT, lunch vouchers, medical insurance, gym subscription
• Parental leave for second parent
• Active diversity, equity, and inclusion groups with executive support
• Strong corporate social responsibility commitment

Hiring process

• Phone screen with Talent Acquisition Manager
• Discovery and case study meetings with KAM coach and senior sales director
• Clarification meeting with KAM team members
• Culture fit meeting with Chief Revenue Officer
• Offer