8 месяцев назад
Enterprise Customer Success Engineer (Post-Sales)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enterprise Customer Success Engineer (Post-Sales): Building and maintaining technical relationships with enterprise customers to ensure successful adoption of products. Focus on managing customer accounts, providing technical guidance, and advocating for customer needs within the company.
Location: Marlton, New Jersey
Company
is a software development company known for creating effective developer tools.
What you will do
- Work closely with Account Executives.
- Help customers adopt products and services to achieve desired business outcomes.
- Manage technical relationships for a portfolio of accounts.
- Represent customers to the Support and Product Engineering teams.
- Recommend product enhancements based on customer feedback.
- Act as a trusted technical advisor to customers.
Requirements
- Proven experience in technical consulting or customer-facing technical roles.
- Extensive experience in software development, QA, IT, DevOps, or related fields.
- Hands-on knowledge of AI/LLMs in software development.
- Strong verbal and written communication skills in English.
- Ability to travel approximately 25% of the time.
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