Account Manager Spanish Market

TL;DR

Account Manager Spanish Market: Managing and growing a portfolio of B2B clients in the Spanish market with an accent on client retention, upselling, and improving customer journeys. Focus on building strong client relationships, understanding client needs, and collaborating cross-functionally to enhance product value and customer satisfaction.

Location: Onsite in Barcelona, Spain

Salary: 30,000–35,000 EUR

Company

hirify.global is a fast-growing all-in-one HR software company founded in 2016, serving thousands of customers worldwide with a multicultural team of over 1000 people.

What you will do

• Build and maintain strong client relationships through regular communication and engagement.
• Act as the main consultant for clients, understanding their needs and goals.
• Identify upsell and cross-sell opportunities to increase client satisfaction and company value.
• Analyze client portfolios proactively and develop action plans.
• Report trends and potential issues to improve customer journeys and product offerings.
• Collaborate closely with Sales, CX, Product, Engineering, and Finance teams.

Requirements

• Must have proficient Spanish and professional English skills.
• Minimum 1 year experience managing B2B customer portfolios.
• Strong multitasking, problem-solving, and teamwork abilities.
• Experience with customer retention, upselling, and working with KPIs.
• Proactive attitude and ability to propose new ideas.

Nice to have

• Knowledge or experience in Human Resources, Software, or Payroll.
• Experience in full cycle B2B sales.

Culture & Benefits

• High growth, multicultural, and friendly work environment.
• Continuous training and learning opportunities.
• Private health insurance and wellness benefits like Gympass.
• Language classes and salary optimization tools.
• Office perks including breakfast, discounts, and pet-friendly policies.

Hiring process

• 30-minute interview with HR to discuss experience and aspirations.
• 30-minute interview with Team Lead to share best practices and assess fit.
• 1-hour roleplay to demonstrate skills, requiring preparation.