Business Consultant HR Best Practice

TL;DR

Business Consultant HR Best Practice: Advising customers during implementation and supporting them with service requests for Microsoft HR software. Focus on consulting, training, issue analysis, and ensuring high-quality implementation across diverse international clients.

What you will do

• Advise customers during implementation and review project plans.
• Analyze technical issues and develop solutions.
• Train implementation partners on software usage and best practices.
• Review partner implementations and provide feedback on configurations and data migration.
• Handle customer inquiries and forward bugs and feature requests to developers and product management.
• Create technical guides, training materials, and document best practices.

Requirements

• Experience in IT consulting, IT support, or as an IT specialist.
• Strong passion for computers and problem-solving.
• Experience working with customers or in customer support.
• Fluent German and English for smooth communication.
• Degree is not required; focus on experience, quality, and passion.

Culture & Benefits

• Structured onboarding tailored to individual needs.
• Work with international customers including well-known brands.
• International team with a Silicon Valley startup vibe.
• Varied work with significant impact on customers.
• Personal development planning with long-term goals.
• Attractive salary package with quarterly profit sharing.

What's challenging about the position

• Moderating between customers, partners, Microsoft, and internal teams.
• Meeting high quality standards in large implementation projects.
• Managing diverse languages and cultural backgrounds.
• Flexibility required for international business hours and holidays.