L3 Support Engineer (IT Support)

TL;DR

L3 Support Engineer (IT Support): Maintaining and developing hybrid server infrastructure and active network equipment with an accent on diagnostics and solutions for hardware and software problems. Focus on implementing new services and automations while ensuring robust and scalable solutions for global business needs.

Location: Remote (Georgia, Poland)

Company

hirify.global is an international technology company with software development expertise in iGaming, fintech, and martech.

What you will do

• Maintain and develop hybrid server infrastructure.
• Manage active network equipment and cloud-based communication channels.
• Diagnose and solve hardware and software problems.
• Implement new services and maintain technical documentation.
• Create and configure automations.

Requirements

• At least 3 years of experience in IT support.
• Expert knowledge of MS Windows Server and Active Directory.
• Basic Linux experience.
• Network experience with Mikrotik or Cisco.
• Experience with Cloud Services and SSO.
• English B1+ and Russian B2+ proficiency.

Nice to have

• Experience in on-premise-cloud migration.
• Knowledge of infrastructure-as-code practices.

Culture & Benefits

• Comprehensive Mental Health Programme.
• Private insurance and paid gym memberships.
• Free English lessons and additional day off per year.
• Upskilling and participation in professional conferences.