Account Manager (Ecommerce)

TL;DR

Account Manager (Ecommerce): Driving growth and managing high‑value accounts within a global ecommerce software company, focusing on generating revenue from existing customers and fostering organic growth. Focus on customer retention, anticipating customer needs, and aligning solutions with hirify.global's products and services.

Company

hirify.global is a global software company that believes ecommerce software should enable sustainable growth.

What you will do

• Manage a book of business, creating a growth strategy for each account.
• Manage license contracts and revenue, ensuring quarterly goals are reached.
• Provide customer service, developing and overseeing customer retention.
• Forecast and plan organic revenue quarterly and annually.
• Prepare internal and external corporate documents for team members and industry partners.

Requirements

• 3+ years of Account Management experience.
• Customer-focused internal advocate focused on driving growth throughout the customer's life cycle.
• Experience with digital marketing platforms and ecommerce platforms.
• Proficient in Microsoft Office/Google Cloud and CRM software.
• Strong organizational, project management, and problem-solving skills.
• Exceptional interpersonal skills.