Qualified Success Architect (EMEA)

TL;DR

hirify.global Success Architect (Customer Support): Leading customers through the implementation and adoption of the hirify.global Conversational Marketing Platform, working to transform their sales and marketing processes. Focus on outlining optimal technical architecture and documenting technical requirements to align with customers' business objectives.

Location: United Kingdom, Ireland

Company

hirify.global is the Agentic Marketing Platform for B2B companies.

What you will do

• Lead customers through the hirify.global Implementation Framework.
• Interface with Enterprise Architects to outline optimal technical architecture for customers onboarding hirify.global products.
• Document technical requirements to implement a hirify.global Data Model aligned to customers' business objectives.
• Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of hirify.global products.
• Conduct Quarterly Business Reviews with key stakeholders.
• Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap.

Requirements

• 3+ years of Mid Market/Enterprise software experience.
• Excellent interpersonal, communication, persuasion, presentation and writing skills.
• Deep working knowledge of Salesforce CRM.
• Working knowledge of marketing automation systems.
• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications.
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution.

Culture & Benefits

• Work in a fast-paced, fast-growing company.
• Be part of a team that values collaboration and strategizing across departments.
• Opportunity to contribute to a new category in marketing technology.
• Be part of a company committed to bringing together individuals from different backgrounds and perspectives.