Supplier Readiness Professional (SaaS)

TL;DR

Supplier Readiness Professional (SaaS): Delivering specialized support services to suppliers by resolving complex compliance and onboarding issues with an accent on cross-functional collaboration and platform expertise. Focus on managing proactive service workflows, conducting safety manual reviews, and ensuring high-quality service delivery in both Norwegian and English.

Location: Must be based in England. Hybrid schedule (Tues-Thur in office) for those within commutable distance to Maidenhead; remote for those residing elsewhere in England. Requires full working rights in England without sponsorship.

Company

hirify.global provides a unified platform that streamlines compliance, prequalification, safety, and performance benchmarking for a global community of hiring clients and suppliers.

What you will do

• Serve as a subject matter expert for hirify.global platforms including Connect and Salesforce.
• Resolve advanced supplier inquiries regarding billing, compliance, audit, and onboarding.
• Collaborate with internal teams like Risk, Billing, and QHSE to streamline processes.
• Support onboarding and training of new team members through mentoring and shadowing.
• Participate in proactive compliance campaigns and process improvement initiatives.
• Verify supplier compliance data in collaboration with third-party agents.

Requirements

• Fluency in Norwegian and English is required.
• Must have full working rights in England without sponsorship.
• Must reside within England.
• 3-5 years of experience in supplier support, customer service, or compliance operations.
• Expertise in customer support and document review workflows.
• Strong communication skills and ability to manage multiple priorities independently.

Nice to have

• Experience mentoring or training peers.
• Background in a SaaS or risk management environment.

Culture & Benefits

• Opportunity to work in a global community of 360,000 businesses.
• Focus on professional development through skill-based routing certifications.
• Collaborative environment with cross-functional team engagement.
• Emphasis on service excellence and proactive risk management.