Product Success Specialist

TL;DR

Product Success Specialist: Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software with an accent on delivering responsive customer service and sharing best practices. Focus on helping customers integrate software with their existing tools and testing new product functionality.

Location: You can work from anywhere in North America, the United Kingdom, Ireland, or South Africa for this role.

Salary: $60,000 and $100,000

Company

hirify.global is the world's #1 product development software.

What you will do

• Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.
• Delivering responsive customer service using our proven frameworks.
• Guiding customers from initial demo to active subscription, through procurement, legal, and security processes.
• Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps.
• Helping customers integrate hirify.global software with their existing tools (e.g., development systems).
• Sharing customer feedback internally.

Requirements

• Two+ years' experience defining, managing, or launching new functionality at a growing software or technology company.
• Used a detailed go-to-market process to achieve product and business goals.
• Learned business software applications and workflow methodologies.
• Written clear instructions to answer questions and explain best practices.
• Independently resolved hard challenges.

Culture & Benefits

• Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement.
• Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums).
• Up to 200 hours of paid time off a year to spend however you want.
• Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning.
• Volunteer opportunities throughout the year.