Senior Manager, Accounts Payable - Payments

Location: San Francisco, United States. Hybrid work model with three days in the office each week, Monday through Wednesday. Relocation assistance is offered to new employees.

Salary: $216K–$240K plus equity.

Company

OpenAI is an AI research and deployment company developing and safely deploying general-purpose artificial intelligence.

What you will do

• Own supplier payment operations, including payment-run review and approval, manual disbursements, payment inquiries, and exception resolution.
• Investigate payment holds, rejected or returned payments, potential duplicates, bank-detail changes, and close blockers with Treasury, banking partners, Accounting, and AP teams.
• Strengthen payment readiness by resolving invoice, purchase-order, approval, and supplier-data gaps and addressing recurring upstream issues.
• Provide payment forecasts and cash-needs inputs, reconcile payment activity and exceptions, and support Accounting close and cutoff decisions.
• Maintain SOX-aligned approvals, independent bank-detail verification, segregation of duties, audit-ready documentation, and remediation of control gaps.
• Improve ERP, procurement, and bank workflows; lead BPO delivery, SLAs, KPIs, capacity planning, reporting, and controlled automation or AI adoption.

Requirements

• 8+ years of experience in accounts payable, payments, or related finance operations, or equivalent experience, with personal ownership of complex supplier-payment operations and material exceptions.
• Experience managing indirect supplier spend in a high-growth or scaling environment while balancing immediate delivery with durable process improvements.
• Strong understanding of invoices, approvals, supplier records, payment instructions, bank status, settlement, and reconciliation, including discrepancy investigation.
• Strong controls mindset aligned to SOX, including bank-detail changes, duplicate prevention, segregation of duties, reconciliation, and close support.
• Experience designing or improving ERP/AP payment workflows and bank integrations, including host-to-host automation, tested controls, and measurable results.
• Experience leading teams or BPO partners through expectations, coaching, capacity planning, and sustained service and quality improvements.
• Clear communication with suppliers, business stakeholders, and senior leaders, with the ability to resolve cross-team issues while retaining ownership.
• Willingness to work directly in payment queues, investigate failures, and support close when needed.

Nice to have

• Experience with Oracle Fusion, Zip, or comparable integrated finance systems.
• Practical use of AI in controlled finance workflows.

Culture & Benefits

• Hybrid work with required office presence Monday through Wednesday in San Francisco.
• Relocation assistance is available to new employees.
• Full-time employment with equity included in the compensation package.
• Equal-opportunity workplace with reasonable accommodations for applicants with disabilities.