Premium Client Manager (Italian)

Location: Frankfurt am Main, Germany

Company

hirify.global is a publicly traded FTSE 100 FinTech company operating mobile, web, and desktop trading platforms for shares, leveraged products, futures and options, and crypto.

What you will do

• Build and grow a dedicated portfolio of high-value traders and investors while driving revenue, retention, and client activity.
• Analyse client profitability, prioritise engagement, and structure rebate agreements and pricing to optimise lifetime value.
• Identify cross-sell and up-sell opportunities, deliver product demos, webinars, and interactive content, and recommend suitable client solutions.
• Conduct needs-based discovery, manage objections, and create personalised multi-channel engagement strategies.
• Provide market insights, monitor market and competitor news, and use this information in strategic client conversations.
• Resolve complex client issues with dealing, credit, payments, Customer Support, and other teams; record feedback and follow-ups in Salesforce.

Requirements

• Business-level Italian and mandatory English; multilingual fluency is required.
• At least 2 years of premium client management experience in financial services, including expertise in leveraged trading products such as CFDs, forex, and derivatives.
• Proven experience managing high-net-worth client relationships.
• Quantifiable results in revenue generation and client retention, including meeting or exceeding targets in competitive environments.
• Experience working in regulated financial environments.
• Revenue-focused mindset, consultative selling skills, commercial acumen, and an analytical approach to client profiling and prioritisation.
• Exceptional communication skills for explaining complex financial products and building credibility with high-net-worth individuals.
• Strong organisation, self-motivation, resilience, and ability to work under pressure against challenging KPIs.
• Alignment with IG Europe’s values of clarity, pace, ownership, results, respect, integrity, and collaborative problem solving.

Nice to have

• Existing client network.

Culture & Benefits

• Permanent, full-time employment.
• Base salary with performance-based commission for acquiring new clients.
• Quarterly bonus linked to performance against targets and individual KPIs.
• Comprehensive benefits package.
• Culture focused on accountability, initiative, integrity, empathy, and a “One team” approach.