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3 дня назад

Premium Client Manager (French)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Germany
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Premium Client Manager (French) (FinTech): Growing and managing a portfolio of high-value traders and investors through relationship management, revenue development, and bespoke client service with an accent on leveraged trading products, client profitability, and regulatory compliance. Focus on building long-term HNWI relationships, identifying cross-sell opportunities, resolving complex client issues, and using market insights to increase engagement and retention.

Location: Frankfurt am Main, Germany; onsite

Company

hirify.global is a publicly traded FTSE 100 FinTech company operating mobile, web, and desktop platforms for trading shares, leveraged products, futures and options, and crypto.

What you will do

  • Build and grow a dedicated portfolio of high-value traders and investors, driving revenue, client activity, retention, and product adoption.
  • Analyse client profitability, prioritise engagement, and structure rebate agreements and pricing to optimise lifetime value.
  • Identify cross-sell and up-sell opportunities, deliver product demos, webinars, and interactive content, and recommend solutions aligned with client objectives.
  • Develop personalised, multi-channel engagement strategies, provide market insights, and maintain long-term relationships with HNWI clients.
  • Resolve complex client issues by coordinating with dealing, credit, payments, Customer Support, and other teams; record feedback and follow-ups in Salesforce.
  • Maintain strict compliance and attention to detail in all client interactions, records, and bookings.

Requirements

  • At least 2 years of premium client management experience in financial services, including expertise with leveraged trading products such as CFDs, forex, or derivatives.
  • Proven experience managing high-net-worth client relationships.
  • Quantifiable success in revenue generation and client retention, including meeting or exceeding targets in competitive environments.
  • Experience working in regulated financial environments.
  • Business-level French fluency is required.
  • Revenue-focused and commercially minded, with consultative selling, discovery questioning, client profiling, and prioritisation skills.
  • Exceptional communication skills for explaining complex financial products and building credibility with high-net-worth individuals.
  • Strong organisation, self-motivation, resilience, and the ability to work under pressure against challenging KPIs.

Nice to have

  • Existing client network.

Culture & Benefits

  • Culture focused on clarity, pace, ownership, results, and respect.
  • Permanent, full-time employment.
  • Base salary with a performance-based commission structure for new client acquisition.
  • Quarterly bonus linked to performance against targets and individual KPIs.
  • Comprehensive benefits package.

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