Senior IT Professional I

Location: Onsite in College Station, Texas, United States; alternate work location may be allowed per TAMU guidelines.

Salary: $61,000 annually

Company

Texas A&M University Technology Services supports IT operations, projects, standards, and critical infrastructure across the university system.

What you will do

• Lead, coach, supervise, and develop full-time technical employees and student workers.
• Oversee IT operations, task completion, documentation, service desk activities, and knowledge-base processes.
• Lead IT projects from concept through completion, including objectives, project plans, meetings, communication, and implementation.
• Coordinate between the Graduate and Professional School, Technology Services, technical support teams, project sponsors, and departmental stakeholders.
• Prepare project, operational, and status reports for senior leadership and university users.
• Ensure applications, processes, technical standards, security, and compliance align with approved university requirements.

Requirements

• Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
• Five years of related experience.
• Ability to maintain the security and integrity of critical infrastructure, including communications systems, computer networks and systems, cybersecurity systems, electrical grids, and treatment systems.
• Ability to work outside standard office hours, including evenings, weekends, and holidays, when required by technology services operations.
• Ability to lift and move heavy objects.
• Ability to comply with state and federal laws and codes, Texas A&M University System policies, regulations, procedures, and safety requirements.
• Position is security-sensitive and requires a criminal history investigation and verification of credentials and other required information.

Nice to have

• Experience leading and managing projects, preferably in higher education.
• Knowledge of project and operations management, including scheduling, prioritization, quality assurance, delegation, task monitoring, reporting, customer relations, proposal development, and business operations.
• Knowledge of team leadership practices, including motivation, coaching, mentoring, training, supervision, staff development, and collaboration.
• Knowledge of strategic planning, IT industry trends, IT security regulations, and ITIL practices.
• Proficiency with word processing, spreadsheet, and project management applications.
• Strong written communication, analytical, interpersonal, organizational, multitasking, adaptability, and collaboration skills.

Culture & Benefits

• Staff position within Texas A&M Technology Services and the Graduate and Professional School.
• Work supports university operations, accountability, compliance, and critical infrastructure security.
• Alternate work location may be permitted under TAMU guidelines, although the role is stated as onsite in College Station.
• Work may include evenings, weekends, and holidays to ensure continuous technology service operations.
• Employment is subject to applicable university policies, safety requirements, and security-sensitive screening.

Hiring process

• A cover letter and resume are strongly recommended and may be uploaded in the CV/Resume section.
• Applications must include all required job application data or a complete resume; incomplete submissions may be rejected.
• Employment is contingent on credential and information verification, including completion of the criminal history check.