Solutions Engineer (AI)

Location: Remote - United States

Company

hirify.global is an open-source vector search engine powering AI applications such as semantic search, retrieval-augmented generation, AI agents, and real-time recommendations.

What you will do

• Join customer discovery calls with Sales and translate business needs into clear technical requirements.
• Lead product demos and align customers on success criteria, architecture, and deployment approach.
• Scope and lead proofs of concept, coordinating timelines, deliverables, next steps, and specialist support when needed.
• Run standard deployments and benchmarks across text, image, and video use cases, advising on disk/RAM and latency/throughput tradeoffs.
• Create reusable demos, configurations, guides, and playbooks for common use cases.

Requirements

• 1 to 2+ years of experience in a commercial, customer-facing role such as Solutions Engineering, Technical Account Management, Customer Success, or Support Engineering.
• Hands-on professional experience in a relevant technical area, including data science, data or database engineering, infrastructure, or search.
• Commercial mindset, technical curiosity, and comfort working with both customers and technical stakeholders.
• Strong communication skills, including structured discovery and clarification of ambiguous requirements.
• Ability to script and prototype quickly in Python, including with AI coding tools; production coding is not required.
• Organized and proactive approach with the ability to keep projects moving and follow through.

Nice to have

• Hands-on experience designing search infrastructure.
• Experience running or supporting benchmarks or proofs of concept.
• Familiarity with RAG and embeddings, or Kubernetes and cloud infrastructure tradeoffs.

Culture & Benefits

• Remote-first, international team with flexible working hours and an async-friendly culture.
• Open-source, engineering-driven environment with high ownership and meaningful impact.
• Competitive salary with additional perks and a choice of laptop equipment.
• For US-based full-time employees: 401(k) match, health, dental, and vision insurance, plus flexible PTO.