Director, RCM Products (Healthcare Technology)

Location: United States

Company

hirify.global supports community oncologists through a patient-centric, physician-driven, and technology-powered healthcare model focused on improving outcomes for patients with cancer and other diseases.

What you will do

• Own the enterprise RCM technology vision, strategy, multi-year roadmap, and portfolio lifecycle.
• Lead planning, development, implementation, optimization, adoption, reliability, and business performance for RCM technology products.
• Lead, coach, and develop the RCM technology product team, setting priorities, goals, accountability, and succession plans.
• Partner with Revenue Cycle, Finance, Operations, IT, Security, Compliance, clinical stakeholders, and practice leaders to define needs and deliver solutions.
• Manage strategic RCM technology vendors, including selection, contracts, performance, service levels, escalations, and continuous improvement.
• Oversee secure integrations, identity management, data environments, automation initiatives, metrics, governance, change management, and executive communication.

Requirements

• Bachelor’s degree in Healthcare Management, Business Administration, Information Technology, or a related field required.
• 10+ years of progressive experience in product management, product ownership, healthcare technology, revenue cycle technology, or a related field, including significant healthcare RCM experience.
• Prior people management experience required, with the ability to lead, develop, and hold teams accountable in a complex, cross-functional environment.
• Experience setting product or technology strategies and roadmaps and leading enterprise-scale initiatives from planning through implementation and optimization.
• Deep knowledge of healthcare revenue cycle processes, technology workflows, regulatory considerations, and industry trends.
• Strong vendor management experience, including selection, contract negotiation, performance management, service-level oversight, and executive escalation.
• Experience leading complex systems integrations and partnering with technical teams on identity management, data platforms, security, and interoperability.
• Experience developing or leading automation strategies, including robotic process automation or comparable workflow automation technologies.
• Ability to use data, KPIs, and financial or operational outcomes to make decisions and measure product performance.
• Ability to influence senior leaders and align business, operational, clinical, and technical stakeholders.
• Strategic leadership, enterprise thinking, executive communication, analytical problem-solving, prioritization, decision-making, ownership, judgment, integrity, and collaboration.
• Attendance is an essential job function.

Nice to have

• Master’s degree.
• Experience with Okta and Databricks.

Culture & Benefits

• Values-driven environment combining startup enthusiasm with experience from oncology, urology, technology, and finance leaders.
• Work focused on supporting independent physicians and improving patient care.
• Role involves collaboration across clinical, operational, financial, technical, security, and compliance functions.
• Additional responsibilities may be assigned as organizational needs change.