Manager, RCM Operations & Analytics (Remote, US)

Location: Remote, United States; may require travel to the corporate headquarters in Denver or other North American offices. Must be eligible to work without sponsorship.

Salary: $80,000–$90,000 USD annually in most US locations.

Company

hirify.global provides end-to-end SaaS solutions for the service economy. EverHealth develops connected healthcare solutions for providers through five SaaS products serving more than 72,000 healthcare practices.

What you will do

• Own RCM KPI definitions, data sources, controls, targets, dashboards, operating reviews, and performance reporting.
• Build independent visibility into internal and outsourced workflows, including volumes, queues, productivity, quality, backlog, and vendor performance.
• Lead cross-functional improvement initiatives across charge capture, claims, denials, AR follow-up, payment posting, onboarding, and credentialing handoffs.
• Develop vendor scorecards, validate SLAs and invoices, support forecasting and staffing decisions, and monitor corrective actions.
• Build transaction-level cost models, unit economics, capacity models, and analyses of savings, margins, and cost-to-collect.
• Identify automation, AI, workflow, and reporting opportunities; translate needs into requirements, support UAT, and validate post-launch benefits.

Requirements

• 5+ years of healthcare revenue cycle management experience, including substantial end-to-end ambulatory RCM experience.
• 3+ years in RCM analytics, performance management, or operational improvement, with evidence of measurable change.
• Proficiency in SQL and/or Power BI, Tableau, or Looker, plus advanced Excel and data validation skills.
• Experience assessing outsourced or offshore BPO performance, SLAs, quality, and transaction-level productivity.
• Ability to reconcile multiple data sources, build financial and operational models, and communicate findings to senior leaders.
• Working knowledge of payer reimbursement, claims processing, denials, AR management, and billing requirements.
• Strong cross-functional influence, project execution, communication, and problem-solving skills.

Nice to have

• Experience in a multi-client RCM services organization supporting ambulatory or multi-specialty practices.
• Familiarity with EHR/PM systems, clearinghouses, and DrChrono.
• Experience with vendor transaction-based pricing, invoice reconciliation, margin analysis, and capacity planning.
• Hands-on experience with AI-assisted analytics, reporting automation, or RCM workflow automation.
• Lean, Six Sigma, CRCR, CRCS, CPC, CPB, or related training or certification.

Culture & Benefits

• Remote, hybrid, or in-office flexibility within the country of employment.
• Professional development investment and a health and wellness benefits package from day one, including an annual wellness stipend.
• 401(k) with up to a 4% match and immediate vesting.
• Flexible and generous time off and an Employee Stock Purchase Program.
• The distributed organization works across multiple time zones; occasional travel may be required.